Verena – Lightweight Knitted Elegance
Verena – Lightweight Knitted Elegance
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Description
Description
Verena – Oversized Knit Jacket with Pockets
Wrap yourself in cozy elegance with the Verena oversized knit cardigan!
Main Features:
- Distinctive Design: Lantern sleeves and relaxed fit for a trendy silhouette.
- Luxurious Comfort: Thick soft fabric feels wonderful on the skin.
- Multi-Use: Perfect for home lounging or winter walks.
- All Occasions: Suitable for casual and outdoor adventures alike.
Add Verena to your wardrobe and enjoy timeless style with maximum comfort!
Shipping Information
Shipping Information
- Free Shipping to United States and Malaysia
- Orders are prepared and shipped within 1 business day.
- Expect your order to arrive within 3–7 business days.
For full details, please check our Shipping Policy.
Refund Information
Refund Information
We gladly accept returns within 14 days of receiving your order. Returned items must be unused, unworn, and kept in their original packaging.
Once your return is approved, refunds will be issued to your original payment method within 7 business days.
For complete details, please refer to our Refund Policy.
Contact Us
Contact Us
Store Name: Oliver Trends
Email: support@olivertrends.com
Address: 12, Jalan Taman Setiawangsa, Taman Setiawangsa, 54200 Kuala Lumpur, Malaysia
Customer Support: 9:00 AM – 5:00 PM (GMT+8)
Response Hours: We strive to respond within 24 Business Hours
Contact Form: Contact Page
Frequently Asked Questions
FAQs
What payment methods do you accept?
We currently accept PayPal exclusively for all purchases. You can pay securely using your PayPal account.
For detail information, please visit our Payment Policy page.
How long does it take to process and deliver my order?
Orders are processed within 1 business day (Monday to Friday). Delivery to Malaysia and United States typically takes 3–7 business days, depending on your location.
For detail information, please visit our Shipping Policy page.
Can I modify or cancel my order after placing it?
Yes! You can modify or cancel your order before 3:00 PM MYT on the day you place it. After that time, we may have already begun processing, and changes might no longer be possible.
How do I track my order?
Once your order is shipped, you’ll receive a tracking number by email. You can track your package anytime using our Tracking Page.
What is your return and refund policy?
We accept returns within 14 days of receiving your item, as long as it’s unused, unwashed, and in its original packaging. Approved refunds will be issued to your original PayPal account.
Please see our Refund Policy for full details.
Is my payment information secure?
Absolutely! All payments are securely processed through PayPal, meaning we never store or have access to your PayPal account details.
For detail information, please visit our Payment Policy page.